Education & Training
Human Factors have been proven in multiple industries to be the key approach to ensure safe, effective and economical delivery of services. Promethean HD empower organisations and individuals with the best practice from multiple safety critical industries through education delivered by Chartered Human Factors Professionals with over 20 years of investigative experience. Whether you are early or more advanced in your implementation of human factors methodologies, our unique approach supports you in not only meeting the required standards but going above and beyond. We will support your organisation to develop and maintain a ‘Just’ and learning culture that identifies risks and proportionately manage them to prevent harm before it occurs, creating a positive patient experience through the delivery of person-centred care.
All sessions are refined to your organisation and will draw on your own experiences and events to ensure the sessions have a high and positive impact through relevance to your teams.
Following booking with Promethean HD, we will support you with material to promote the event within your organisation and provide mechanisms for your teams to engage with us both before and after the session to support you in turning your knowledge into practice.
All attendees will be provided with key tools and material from the session to support you and your teams in building confidence in your practice.
Please click here to download our syllabus for full course details, and contact us to book.
To learn more about PSIRF click here. To learn more about PSIRF Training, click here.
We have a recommended reading list to support your learning, which can be found here.
Bespoke Courses
For Scheduled Virtual Workshops (Click Here)
Introduction to Human Factors
This session introduces participants to some of the core principles of human factors. It explains why things work, and why sometimes they don’t. It details aspects of cognition and decision making, and relates them to everyday life and clinical setting. The session then focuses on how this understanding can be used to shape the way we live and work, to enable us to start designing for success, rather than requiring humans to be perfect. For a full description of the session, please download our syllabus.
PSIRF Fundamentals
This session covers the fundamentals of PSIRF in one day. Participants will leave understanding core concepts of human factors and system thinking, as well as just cultures and restorative practice. Participants will learn techniques such as ‘SWARMS’ and ‘After Action Reviews’, to capture learning from events, and understand how these come together to underpin the PSIRF approach to improve patient safety and experience. Please download our syllabus for full details
PSIRF- Systems Approach to learning from patient safety events (2-day)
This session further develops participants knowledge and skills in applying human factors methodologies to learning from safety events. This meets the standards mandated for Learning Response Leads within the NHS syllabus to enable staff to lead investigations within their organisation. It provides them with the skills and knowledge to apply a systems approach to learning from events, and how to compassionately and effectively engaged with this involved in and effected by patient safety events. Please download our syllabus for full details.
Creating Outcomes- Action design and Implementation Masterclass
This session gives participants a thorough understanding of the different actions efficacies, and how different action designs will affect system performance and risk control. Whether the action is in response to an issue that has occurred, or a service innovation, this session will give you the knowledge and understanding to minimise you risks and maximise your benefits. For a full description, please download our syllabus.
PSIRF Investigation Matserclass- 3 Days
This session takes participants knowledge and understanding to the next level, focusing on different tools used within safety critical industries that are relevant to patient safety, but not covered by other training. This takes your toolbox to the next level and equips you to design for safety and performance, not just address safety and performance issues once identified. For a full description, please download our syllabus.
PSIRF- Oversight Training
This session gives participants the skills and knowledge to create environments that enable learning to flourish. It also draws on our experience as governance experts to ensure that as leaders, you have clarity on what matters, and proportionate responses to address issues is the key areas. For a full description, please download our syllabus.
Compassionate Engagement with Patients, Families, and staff following patient safety events
This course provides participants with the skills and knowledge required to be engagement leads. It details when and how to engage with those affected by safety events, and how to provide further support as and where appropriate. For a full description, please download our syllabus.
Thematic Analysis
This course provides a practical deep dive into thematic analysis, tailored to support your organisational priorities in PSIRF planning, incident learning, and evaluation. Participants will develop the skills to define scope, identify relevant sources of safety intelligence, generate meaningful categories and themes, and apply structured, system-focused methods consistently in practice. Using realistic scenarios, the workshop builds both competence and confidence, enabling participants to turn data and investigation findings into clearer organisational learning and improvement.
please download our syllabus.
Bespoke sessions
Please contact us to discuss designing a bespoke session. this can be designed to augment training previously conducted, or to build your knowledge and skills from the ground up.
please download our syllabus.